Compensation & Results…

There are a lot of different approaches to Customer Success compensation and although there may not be one perfect plan, the data below suggests that a variable plan with a bonus will provide the best results. If you consider yourself “Data-Driven” let’s look at some data and how compensation is used to realize your CS […]

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Paying for Results…

There are a lot of different approaches to Customer Success compensation and although there may not be one perfect plan, my experience is that a variable plan with a bonus will provide the best results. But before I dive into why I think this is the case, let’s review take a quick look at compensation […]

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